Back Office Support Services was formed in 1998 and is one of the most established and experienced Back Office providers in the UK.
We have helped both new and established recruitment agencies prosper into successful, award-winning businesses by providing superb quality and exceptional service. Our service covers every aspect of financial and administrative business support to the UK recruitment agency industry:-
· Credit Control
· 100% Funding
· VAT Payments
· Bad Debt Protection
· Flexible Management Reports
· Assistance with Government Legislation
The ethos and culture at Back Office Support Services is unique. Our focus on customer satisfaction ensures all our recruitment agency clients receive a truly first class service.
At the heart of our award-winning service is our philosophy of getting it ‘right first time’. This is underpinned by a very strong attention to detail and high accuracy levels. We believe that by pleasing both temps/contractors and the end user customers then we allow the agency to bathe in that reflected customer delight and free up their time to concentrate on their strength of sales, wealth creation, networking and customer service.
We are passionate about our own customer service and are constantly looking for ways to improve the client experience. All of our staff are focussed on building strong relationships with our clients to offer a personalised service. Our very high agency retention rates are proof of this.
At Back Office, we have a strong belief in transparency so our service does not contain any hidden charges. This includes no minimum annual fee, no concentration restrictions and no set-up fees.